Computer trouble?
Call Bryan.
The printer that won’t print. The computer that takes forever. The pop-up that says to call Microsoft. I’ve been in IT for 30 years. Tell me what it’s doing, and I’ll tell you what’s wrong and what it costs before I touch anything.
- Free diagnosis
- $99 flat remote fix
- Not fixed? You don’t pay.
- Anywhere in the U.S.
You talk to me, the person who does the work. No call center, no tickets.
10:00 a.m.–9:00 p.m. Central, Monday–Saturday. Hours & directions
Hands-on repair: $149 flat labor at my Columbia, Missouri office, parts at cost.
Running an office? Business IT, websites and software, quoted before you commit.
Sound familiar?
Everybody has a computer story. Here are a few I can fix, usually without you leaving your chair.
Free · 10 minutes
Before you do what ChatGPT just told you to do to your computer…
AI is great at suggesting fixes. It also sometimes tells people to delete the wrong thing, change settings that are hard to undo, or reinstall Windows when a ten-minute fix would do. Read me what it told you. I’ll tell you if it’s safe, if it’s right, and if there’s an easier way.
If it turns out to need a fix, a remote fix is $99 flat, and if I can’t fix it, you don’t pay.
Yes, you can call about that.
You don’t need to pick a service first. Call and tell me what’s going on. Or, if you want the details, start with the problem that sounds like yours.
At home
Something else? Describe it to me. If I can’t help, I’ll tell you who can.
Here’s what happens when you call.
You bring the problem. I handle the technical part.
Tell me what’s happening.
In your own words. What were you trying to do, and what happened instead? That’s all I need.
Know the price before I start.
I tell you what’s wrong, what it costs and whether it’s worth it. If it isn’t, I’ll say so.
We test it together.
Print the page. Open the email. Join the meeting. It’s done when the thing you needed actually works.
Rather fix it yourself?
Turn ChatGPT into your personal IT guy.
Not every problem needs me. I’ll teach you the exact words that get ChatGPT to walk you through printers, sound, Wi-Fi and scam pop-ups, one step at a time. Eight short lessons. Works with the free ChatGPT app.
Not ready to call? Get my free cheat sheet.
One printable page: what to tell ChatGPT when something breaks, the magic sentence, how to show it your screen, and the scam pop-up rule. I’ll email it to you, plus a few short tips over the next week.
Running a business? See what I’ve built.
Monday-morning IT, websites, and software that stops the retyping. Here’s real work, with what was wrong and what changed.
See all completed projectsOne website supports multiple local offices.
Customers can choose their market and reach pages written for the location and cleaning service they searched for.
A broken placeholder became a working business website.
Families can understand available care, coverage, and the next step from a phone or computer.
You don’t have to explain it perfectly.
One sentence about the problem and a way to reach you is plenty. I’ll get back to you.
Rather talk? Call (573) 687-9015. If you get voicemail, leave your name, number and what’s wrong. I return calls the same business day.
Calls: 10:00 a.m.–9:00 p.m. Central, Monday–Saturday.
Scheduled drop-off: 4205 Philips Farm Rd, Ste 109, Columbia, MO 65201.
A few things you might be wondering.
Do I need to know what’s wrong?
No. Tell me what you were trying to do and what happened instead. That’s plenty to start.
Can you help without me driving anywhere?
Usually, yes. Most problems I fix over a remote session while you watch, anywhere in the U.S. If it needs hands-on work, you can drop it off at my office in Columbia, Missouri.
What if the computer isn’t worth fixing?
Then I’ll tell you, before you spend anything on a repair. If you need a new one, I’ll recommend a couple that fit what you do. I never mark up hardware, and you can buy it anywhere.
I’m nervous about letting someone into my computer.
Good. You should be. Here, you call me, you approve the connection, you watch every click, and you can end it any time. I never call anyone out of the blue.
Do businesses have to sign up for a monthly plan?
No. I’ll fix the one problem and quote it first. Ongoing support is there if you want it later.