Tell me what stopped working. You don’t need to know why. The diagnosis is free, a remote fix is $99 flat anywhere in the U.S., hands-on repair is $149 flat labor in Columbia, and if I can’t fix it, you don’t pay.
Windows, Mac, Linux, phones, tablets, and the things connected to them.
Phones, tablets, home Wi-Fi, smart-home gadgets, or just someone patient to show you how something works. Tell me what you want to work better, and I’ll give you a price first.
Ask about your home technology.Usually fixed remotely
Ten minutes to start up? Spinning wheel on every click? A lot of computers people call “just old” are only clogged. I find what’s dragging it down, clean it up while you watch, and tell you honestly whether more memory or a new drive would help.
See slow computer helpUsually fixed remotely
Pop-ups that keep coming back, searches that go somewhere strange, or a stranger who got into your computer. I clean it out, fix the browser, and help you lock down the accounts that matter. No lecture.
See virus and malware removalUsually fixed remotely
“Offline” again, a stuck queue, a printer that vanished after new Wi-Fi, or one that prints but won’t scan. I get the computer and the printer talking again, and we print a real page together.
See printer and scanner helpUsually fixed remotely
The problems that eat an afternoon: “connected, no internet,” one computer that won’t reconnect, dead zones, email that stopped syncing, and a new router that knocked everything offline.
See Wi-Fi and internet helpUsually fixed remotely
The new computer is still in the box because moving everything feels like a weekend project. I move and check your files, set up your email, programs and printer, and leave the old computer untouched until everything works. Setup and transfer are $199, and help choosing the computer is included. I never mark up hardware.
See new-computer setup and data transferUsually fixed remotely
Most computer trouble is the small stuff between repairs. With Home Tech Care, you can call me as often as you need, get a full check-up once a year per computer, and take 20% off repairs. Buy it for yourself, or for a parent who keeps calling you.
See Home Tech CareUsually hands-on or advisory
Deleted photos, a dying drive or a folder that’s suddenly empty. Stop using it and call me before trying anything else. Every minute it runs can overwrite what you want back.
See data recovery and what to do firstUsually hands-on or advisory
Cracked screens, dead batteries, overheating laptops and computers that won’t turn on. $149 flat labor at my Columbia office, parts at cost with the receipt, and a straight answer if it isn’t worth fixing.
See computer and laptop repairMonday morning and nobody can print, log in or get email? I handle office IT, websites and the software that stops the retyping. Fix one problem, or hand me the whole thing.
Call and tell me what the computer is doing. I’ll tell you the likely cause, whether it’s worth fixing and the price before any paid work.
I’ll show you how to turn ChatGPT into your personal IT guy: the exact words that get it to walk you through printers, sound, Wi-Fi and scary pop-ups, one step at a time. Eight short lessons. Works with the free ChatGPT app.