$99 per problem, fixed remotely
Bryan Leasure30 years in IT. I do the work.
Remote access only with your approval. You can disconnect.
Free diagnosis. Not fixed? You don’t pay.
Calls: 10:00 a.m.–9:00 p.m. Central, Monday–Saturday.
You wanted to print a page. Send an email. Open the file you were working on yesterday. Now you’re restarting the computer, trying again, and wondering how one small task turned into your whole afternoon.
You don’t need to spend the rest of the day figuring it out alone. I’m Bryan. Tell me what happened, in your own words. I’ll help you work out what’s wrong and whether we can fix it remotely or need to get hands-on.
The diagnosis is free. You approve the price before paid work begins. For remote help, you approve the connection and watch while I work. Then we test the task that brought you here: the page you wanted to print, the email you needed to send, the file you couldn’t open.
Home remote help is $99 per problem anywhere in the U.S. Hands-on repair is $149 flat labor in Columbia, with parts at cost. Not fixed? You don’t pay.
Windows, Mac, Linux, phones, tablets, and the things connected to them.
Maybe it’s a phone you’re still getting used to, a tablet that won’t connect, or a smart-home gadget you bought to make life easier. Maybe you just want someone patient to show you how it works. Tell me what you want to do. I’ll explain how I can help and give you a price first.
Ask about your home technology.Usually fixed remotely
You open a program. Wait. Click again because you’re not sure it heard you. Before you spend money replacing the computer, let’s find out what’s holding it up. I check the cause, explain whether cleanup or hardware work would help, and test it with the things you actually use.
See slow computer helpUsually fixed remotely
You close the pop-up and it comes back. Or your searches start taking you somewhere you never asked to go. I check what’s causing it, remove malicious software, and fix the affected browser settings. If someone got into your computer, I’ll also help you secure the accounts that matter and explain what to do next.
See virus and malware removalUsually fixed remotely
The printer is right there. It’s switched on. Your computer still says it’s offline. Whether the job is stuck, the printer disappeared after new Wi-Fi, or the scanner won’t save your document, I trace what’s getting in the way. Then we try the print or scan you came here to finish.
See printer and scanner helpUsually fixed remotely
Your phone gets online, but the computer won’t. Email arrives on one device and never reaches the other. Or the new router works in one room and leaves you disconnected in the next. I work through the connection problem with you and explain whether it needs a settings change, equipment work or help from your provider.
See Wi-Fi and internet helpRemote or hands-on setup
You want the new computer. You don’t want to spend the weekend wondering where your files went or how to get your email back. I move and check your files, set up your email, programs and printer, and check the transfer before anything gets erased from the old computer. Setup and transfer are $199, including help choosing the computer. Hardware is at cost, with no markup.
See new-computer setup and data transferOngoing help, on your terms
Sometimes nothing is broken. You just want to ask someone before you change a setting, buy a device or click something unfamiliar. Home Tech Care gives you someone to call as often as you need, a full check-up once a year per computer, and 20% off repairs. Choose it for yourself, or talk it over with a parent who would like that help. The member decides.
See Home Tech CareUsually hands-on or advisory
Deleted photos, a dying drive or a folder that’s suddenly empty. Stop using it and call me before trying anything else. Continued use can overwrite files you want to recover.
See data recovery and what to do firstUsually hands-on or advisory
A laptop that only works plugged in. A cracked screen you keep trying to see around. A computer that won’t turn on at all. Bring it to my Columbia office so I can check what failed and whether it’s worth repairing. Labor is $149 flat, with parts at cost and the receipt. You approve the price before the repair.
See computer and laptop repairA customer is waiting, but you can’t get into your email. Your staff keep entering the same information twice. Your website needs an update, and it has become one more thing on your list. I help with office IT, websites and software that takes repetitive work off your hands. We can start with one problem, plan a project or arrange ongoing care. I’ll agree the scope and price with you first. Remote help is available across the U.S.; on-site business work is in Missouri.
“It worked yesterday” is enough to start the conversation. Tell me what you were trying to do and what happened instead. I’ll ask the questions from there. You get a free diagnosis, a clear next step and a price to approve before paid work begins.
A setting you can’t find. A folder that needs sorting. Once your computer is working and online, ChatGPT can do the clicking in the apps you allow. I’ll show you the setup, what to ask and how to stay in charge. You can even send jobs from your phone while your computer stays awake and connected.
Show me how · $27 Want me to set it up for you?
The course is one payment. A paid ChatGPT plan is separate. Personal setup is a separate service, quoted first.