Frequently Asked Questions

BrainRoad builds your private Business Brain: the files, notes, customer history, FAQs, quote templates, service rules, follow-up rules, and business context your AI helper works from. Your helper drafts quotes, replies, follow-ups, and next steps from that Brain, then you review before anything gets sent or changed.

ChatGPT is a tool you visit. BrainRoad is where you organize the business context your AI helper should use before it drafts anything. ChatGPT is useful for one-off answers; BrainRoad keeps your files, examples, customer details, templates, and rules in one private Brain so repeat work does not start from scratch.

Draft email replies, quote follow-ups, customer answers, meeting notes, daily briefings, and next steps from your actual business context. For high-trust work, the helper drafts first and you approve before anything goes out.

Three steps: (1) create your BrainRoad account, (2) add the files, notes, examples, FAQs, templates, and customer details your helper should know, and (3) follow the setup wizard for your first helper workflow. Most people can start in one sitting.

Starter is free for 30 days — your Business Brain, helper workspace, and core setup path, no credit card. After that, Pro is $29/month to keep your Brain, helper workspace, review history, and connected runtimes available. Model usage is separate and paid directly to your AI provider when you bring your own key.

Compared to rebuilding the same customer context, quote details, and follow-up notes every day, $29/month is cheap. If BrainRoad saves 30 minutes a day on quote prep, customer replies, or follow-ups, that is 182 hours a year you can put back into paid work.

You choose your AI provider — Claude, GPT, or Gemini — and pay them directly when you bring your own key. No middleman markup. You control which model powers your helper, see exactly what it costs, and can switch providers anytime.

No. The platform fee is flat. Model usage is separate and transparent, so you can see what your helper costs to run and set your own spending limits. No credit system or surprise platform markup.

Your Brain and helper runtimes run in isolated environments with dedicated resources. Your files, client details, conversations, and API keys are separated from other users.

Good instinct. That is why BrainRoad is built around private context and review before send. Your helper can draft from your Brain, but you approve before anything sensitive gets sent or changed.

Yes. Your BrainRoad data and runtime configuration are exportable. No lock-in, no hoops. The helper runtimes are built on open-source projects, so you can self-host if you outgrow us.

If you can upload a file and answer a few plain-English setup questions, you can do this. No terminal, no config files, no SSH.

Your helper drafts, you approve. Over time, as you see what it gets right consistently, you can grant narrow trust. Review-before-send is the default because a wrong customer email is a real problem.

Web chat and email are part of the setup path, with runtime support for channels like WhatsApp, Signal, Telegram, Discord, and Slack. Your helper can meet you where you already work once the channel is connected.

The helper runtime pauses. Your Brain, settings, files, saved context, and review history stay preserved so you can resume later.