What I help with
- Accidentally deleted files and folders
- Files on a computer that won’t start
- Damaged but readable drives
- Photos and documents
- Moving recovered files to a healthy drive
Your files are missing. Stop before trying another recovery app.
$149 in-house recovery
Bryan Leasure30 years in IT. I do the work.
You hear the options and the price before any recovery work.
Free assessment. New drive or lab work extra, approved first.
Calls: 10:00 a.m.–9:00 p.m. Central, Monday–Saturday.
The folder was there. Now it’s empty—or the drive won’t open at all. You’re thinking about the photos, the records and the files you can’t simply make again.
Stop using the affected computer or drive and call before running another recovery tool. I’ll assess what happened, explain the available options and tell you the price before paid recovery work. The assessment is free.
Free assessment. $149 flat in-house recovery. Doesn’t work? You don’t pay.
A new drive to copy onto, or specialist lab work, is separate and approved by you first.
Sound familiar?
Tell me what disappeared and what happened just before. That tells me which first step gives your files the best chance.
- Files or folders just disappeared
- Photos, documents or a whole desktop folder are gone after a deletion, an update or a sign-in change.
- The wrong drive got erased
- The wrong drive, memory card or partition was formatted, and everything on it is gone.
- The computer won’t start
- Windows won’t reach the desktop, but everything you care about is still in there somewhere.
- An external drive is failing
- It disconnects, asks to be formatted, crawls, clicks, or doesn’t show up at all.
- A recovery app made it worse
- The scan found nameless fragments, or it saved recovered files back onto the same drive.
Protect the original. Recover to somewhere else.
A deleted folder, a broken Windows install and a clicking drive need completely different approaches. The wrong one can make things worse.
- STEP 1
Stop anything new being written
Every new file, update or reinstall can overwrite what you’re trying to get back. Protecting the drive comes first.
- STEP 2
Find out what kind of failure it is
A deleted folder, a broken Windows install and a physically dying drive each need a different plan.
- STEP 3
Recover to a different drive
Whatever I can recover is copied to a separate healthy drive, so the original isn’t changed any more than it has to be.
- STEP 4
Know when to send it to a lab
A clicking or mechanically failed drive may need a clean-room lab. I’ll tell you that before risking your files.
Sometimes the safest answer is: stop.
The free diagnosis tells us what kind of help you need before you spend anything. If it needs someone other than me, I’ll say so.
Computer won’t start but the files are safe? See repair helpGood to know
- A clicking drive may need a clean-room lab.
- Files that have been overwritten may be gone for good.
- I won’t quote a recovery percentage before I’ve looked.
Questions people ask me
- What should I do first?
- Stop using the computer or drive. Don’t install recovery software, don’t reinstall Windows, and don’t save anything new to it. Turn it off and call me.
- Can every deleted file be recovered?
- No. It depends on what failed, how much the drive was used afterward, and whether the files were overwritten. The free assessment tells you honestly what’s realistic.
- Will the files keep their names and folders?
- Sometimes. If the drive is healthy, names and folders often come back. If it’s damaged, you may get the files with generic names. I’ll show you what the recovery actually finds.
- What does it cost?
- The assessment is free. A straightforward recovery done here is $149 flat labor. If my recovery attempt doesn’t work, it costs nothing. A new drive to copy onto, or lab work, is separate and you approve it first.
- Do you open damaged hard drives?
- No. A clicking or mechanically failed drive needs a clean-room lab. I’ll recommend sending it out when that gives your files the best chance.
Before another scan or restart, call me.
Tell me what disappeared and what happened just before it. The assessment is free, and I’ll tell you whether to bring in the computer, the drive, or both.