You shouldn’t have to wonder whether a question is worth a call.
$299/yr one person · $449/yr household
Bryan Leasure30 years in IT. I do the work.
Remote access only with your approval. You can disconnect.
First conversation free. Repairs are separate, with 20% off.
Calls: 10:00 a.m.–9:00 p.m. Central, Monday–Saturday.
You’ve looked through the settings. Tried the obvious thing. Now you’re wondering whether to bother someone, keep searching, or leave it for another day. You still haven’t done what you sat down to do.
I’m Bryan. Home Tech Care gives you someone to call about the everyday computer questions that keep interrupting your day. Ask as often as you need, with no per-call charge. We look at what’s happening and work through it in plain English.
Choose the plan that fits: $299/yr for one person, or $449/yr for a household of up to four. Includes everyday help, a yearly check-up per computer, the ChatGPT IT Guy course and setup, and 20% off repairs. Full repairs, data recovery and new-computer setups are separate jobs, and I’ll tell you the price first.
HOME TECH CARE
“Can I ask you something about my computer?”
That’s enough to start. You don’t need the right technical words, and you don’t need to save up a list of problems to make the call worthwhile.
Call (573) 687-9015We’ll talk about the help you want and whether the plan fits. The first conversation is free.
10:00 A.M.–9:00 P.M. CENTRAL, MONDAY–SATURDAY
The question is small. The interruption isn’t.
You want to open the attachment, change one setting, or understand what an update just did. Instead, you’re comparing instructions with a screen that looks different. The task itself hasn’t changed. Getting past the computer is the part taking your time.
Call me and tell me what you were trying to do. With your permission, I can see what you’re seeing and work through it with you. Ask what a button means. Ask me to explain it again. Everyday questions are why this plan exists.
Call me when you want a person. Ask ChatGPT when you want to try it yourself.
You don’t have to choose one way of getting help forever. Home Tech Care includes personal help and the ChatGPT IT Guy course and setup. Use the option that suits the task. Here’s what comes with the plan.
- Call as often as you need
- The button moved. A setting makes no sense. You want to know what to do next. Call about everyday computer questions as often as you need, with no per-call charge. If the problem needs a full repair, we discuss that separately before paid repair work begins.
- One full check-up a year, per computer
- We make time to look at updates, storage, backups, battery health and security settings. You get a plain-English explanation of what I found and what, if anything, needs attention.
- 20% off any repair
- When you need a repair, members get 20% off, whether I help remotely or at the Columbia bench. The standard home remote repair is $99; drop-off labor is $149. We agree on the work and price first.
- The ChatGPT IT Guy course, included
- Want to ask ChatGPT to do the clicking? My course and setup are included. I get the supported setup ready and show you how to use it, with everyday request examples and the phone-access guide to come back to. You describe the problem, review and approve the work, and check the result. A supported paid ChatGPT plan is separate; Plus is $20/month in the U.S., paid to OpenAI. You can still call me whenever you want a person.
- A written reminder after every visit
- You shouldn’t have to remember a technical explanation and repeat it to someone later. After I help, I send a short note with what happened, what I did and anything that needs attention. You decide whether anyone else gets it, and you can stop sharing at any time.
- You talk to me
- I’m Bryan Leasure. I handle the help myself and explain it in plain language. You can ask the follow-up question instead of pretending a technical explanation made sense.
Help on your terms.
Read annual renewal, cancellation, and refund terms.
You approve each connection.
Nobody watches the screen, reads email, or logs activity. I’m not connected to the computer unless the member calls me and lets me in for that one session.
You decide whether to renew.
It runs for one year. There is no automatic renewal without affirmative authorization. The member can cancel directly, with a refund for unused whole months.
The scam check stays free for everyone.
Reading me a suspicious message is free for anyone, member or not. That never goes behind a plan.
Buying it for someone else? Start with a conversation.
“Would it help to have someone you could call about the computer?”
Explain the help, the annual price and which jobs cost extra. Let them decide whether it would be useful. You can arrange the plan together, but the person using the computer stays in charge.
They call me directly, approve each connection and decide whether you receive the follow-up notes. Buying the plan doesn’t give anyone access to their computer or information.
You can still be the person they trust. This gives them another person to call when they want help with the technical part.
You know who you’re calling.
BrainRoad does not call out of the blue claiming your computer has a problem.We can return your request or contact you as agreed for your care plan. If an unexpected caller claims to be us, hang up and call the number published here to verify. You do not have to decide whether to trust the caller while they are on the line.
BrainRoad is a registered Missouri business at 33 E Broadway, Suite 150, Columbia, MO 65203, run by Bryan Leasure. The same person answers the phone, does the work, and signs the note afterward.
WHAT IT COSTS
- One person
- $299/yr
- Household, up to four
- $449/yr
Billed once a year. Before renewal, we review the year with you and say plainly if the plan was not used enough to be worth keeping.
Both plans include everyday help without a per-call charge, the annual check-up per computer, the ChatGPT IT Guy course and setup, 20% off repairs, and written visit notes. The household price covers up to four people in one household.
Full repairs, recovery and new-computer setup cost extra; we agree on the price first. The paid ChatGPT subscription is separate from the plan.
The member can cancel and receive a refund for unused whole months. Renewal requires affirmative authorization.
Call (573) 687-9015Questions before you call
- Can I buy this for a parent who lives in another town or state?
- Yes. Remote help is available anywhere in the U.S., and the member repair discount applies to suitable remote repairs too. Hands-on repairs are available at my office in Columbia, Missouri. Talk with the person receiving the help first; they decide whether to join and approve any access to their computer.
- Who does BrainRoad call if something is wrong?
- The member. Always the member first. Anyone else only hears from me if the member has said so, and only what the member has agreed to.
- What if I rarely need help?
- Your yearly check-up is still included. And if a year goes by with almost no calls, I’ll tell you honestly whether the plan is worth renewing. It never renews without your say-so.
- Will you call to sell me things?
- No. BrainRoad does not make unexpected calls claiming your computer has a problem or trying to sell you a repair. Requested callbacks and agreed check-ups are different. If a call surprises you, hang up and call our published number to verify it.
- What help is included, and what costs extra?
- Everyday questions and guidance about settings, passwords, email, printers, updates and using your computer are included, along with the annual check-up, ChatGPT IT Guy course and supported setup. Full repairs, data recovery, and new-computer setups are separate jobs at their published prices, with the member discount. I explain the scope and price first. The scam check is free for everyone.
- Can more than one person be on it?
- Yes. One person is $299/yr. A household of up to four people is $449/yr. It can cover two parents who share a computer or one household that wants a single arrangement for everyone.
The next time you wonder whether it’s worth asking, ask.
Tell me what you’d like help with. We’ll talk through whether Home Tech Care makes sense for you. It’s $299/yr for one person or $449/yr for a household of up to four. The first conversation is free, and you decide whether to join.