Your website stopped working. Start with the site you have.
The page will not open. The form never reaches your inbox. Or the person who built it stopped answering. You may need a repair or access to an account before you need a replacement website. Send me the address and tell me what happens.
Need new hours or photos added? A contact form fixed? Help finding the hosting login? You can get help with the site you have.
Quoted for the job. No monthly plan required.
The first conversation is free. You approve the price before paid investigation or repair.
Calls: 10:00 a.m.–9:00 p.m. Central, Monday–Saturday. Based in Columbia, Missouri, working with businesses anywhere in the U.S.
You should not have to start over just to get help.
- My website person stopped answering.
- You need a change, but do not know who has the login. Start with the address and any invoices or account details you have. I find the domain, hosting and access involved, and tell you the options for getting back in.
- The site opens, but customers cannot contact you.
- Broken forms, booking links, and missing messages can hide behind a page that looks fine. We test the customer’s action and confirm the request reaches your business.
- Nobody can make a simple update.
- Your hours, services, or contact details have changed. Get the existing site updated and find out what ongoing care would involve. Maintenance is quoted for your current site and its needs.
Can customers actually use your site?
The domain, hosting, website, and contact form each have a job to do. One can be working while another blocks the visitor. Refreshing the page or changing the design will not settle which part failed.
I start with the address your customers use and follow what happens, then check the pieces behind it and deal with the companies involved. That gives you a reason for the repair before deciding to rebuild.
Find the problem before deciding what to replace.
- Start with what visitors see.
- Send the website address and describe what you see. If you know when it started or which devices are affected, include that too. You do not need to know what caused it.
- Check the pieces behind the site.
- I check the site, domain, hosting and account access, with your OK, and deal with the providers involved.
- Check the customer’s path.
- When it’s fixed, I check that the pages open and that calls and requests actually reach you. A form confirmation alone is not a delivery check.
A home health provider had this problem.
The business’s domain showed a hosting placeholder and a security warning. Families and professional referrers could not use it to find care, coverage, or contact information.
I put up a working page right away while building the full site, then connected the customer and referral paths. Families can now find care information, and professionals have a clear referral path.
That project included a replacement website and had its own scope. Your site may need a smaller repair.
See the project and completed workWhat would a useful fix let customers do?
Open the right page without a warning. Find the service they need. Reach your business through the intended phone or request path. That’s what “fixed” means, not just a page loading on my screen.
- Do I need a new website?
- Not necessarily. A domain setting, hosting problem, or broken form may be repairable on the site you have. We explain the findings and quote a replacement separately if that is the useful option.
- What if I do not have the login?
- Tell me which company or person controls it, if you know. We discuss the access or recovery needed before changes. Provider verification and ownership disputes can affect the work and timing.
- What will the repair cost?
- The first conversation is free. You’ll know the price before any paid work starts. You approve separate hosting, subscription, or replacement costs before committing to them.
Leave with a working site and the keys to manage it.
For an access or handover job, we document the domain, hosting, administrators, and renewal responsibilities. Your business should know where its website lives and how to get help with it.
Provider recovery follows ownership verification; timing and available backups affect what can be restored. Once I’m in, I explain the repair options before you approve anything.
Want me to keep looking after it? See website build and care, or the service terms.
Give customers a working way to reach you.
Send me the address and the changes you need. The first conversation is free. Repairs, updates, and maintenance are quoted for your existing site.