How much does a repair cost?

The diagnosis is free. Hands-on repair is $149 flat labor, with parts at cost and approved by you before I buy them. If I can’t fix it, you don’t pay for the repair.

To my office in Columbia, Missouri, by appointment, so I’m there and ready for it. Call or book a time first.

How long does it take?

Most ordinary repairs are back in one to two days. If a part has to be ordered or it’s liquid damage, I’ll tell you before going further.

Do you fix Macs, phones and tablets?

Yes: Windows, Mac and Linux computers, plus phones, tablets and other devices. Tell me the device and what it’s doing, and I’ll give you the options and price.

Should I repair an old computer or replace it?

It depends on what failed, the machine and what you use it for. The diagnosis is free, I never mark up hardware, and you’re welcome to buy a replacement anywhere.

What if fixing the computer costs more than it’s worth?

It was working yesterday. Now it won’t start, or it crashes every twenty minutes, and you’re wondering whether you’re about to spend hundreds on a new one.

Bring it to me in Columbia. The diagnosis is free. I’ll tell you what failed, what the fix costs and whether it’s worth it. Then you decide. Not sure it needs a trip? Call first. A lot of problems I can fix remotely.

Free diagnosis. $149 flat labor. Not fixed? You don’t pay.

Parts at cost with the receipt. Most repairs are back in one to two days.

Call (573) 687-9015 Book a Columbia drop-off

I’m Bryan Leasure. 30 years in IT. I answer the phone and I do the work, for people anywhere in the U.S.

Sound familiar?

You don’t need the technical words. Tell me which of these sounds like your computer, or just describe what it’s doing.

It won’t turn on: No lights, no fan, a black screen, or a quick flash and then nothing.
It freezes or shuts itself off: It crashes in the middle of something, gets hot, or turns off with no warning.
The screen or battery is going: A cracked or flickering screen, a battery that dies in an hour, or a charger that only works at one angle.
It’s painfully slow: Startup takes forever and every click feels like waiting in line.
You already tried the obvious: Restarts, another outlet, updates, the manufacturer’s checklist. It’s still not right.

A straight answer, not a parts guess.

The same symptom can come from five different places. My first job is finding the real failure, then telling you honestly whether the repair is worth it.

STEP 1
Find what actually failed
Power, storage, memory, heat or Windows. I test them together instead of guessing from one error message.
STEP 2
Give you one price
One flat labor price, $149, plus any parts at cost with the receipt, before any work starts.
STEP 3
Fix it if it’s worth fixing
Screens, batteries, drives, memory, cooling and startup failures, when the repair makes sense for the machine.
STEP 4
Tell you when it isn’t
If replacing it is the better deal, I’ll say so and show you specific options at cost. Or buy it anywhere you like.

What I can fix, and what I’ll tell you straight.

The free diagnosis tells us what kind of help you need before you spend anything. If it needs someone other than me, I’ll say so.

Not sure it’s worth fixing? Get a free second opinion

What I fix

Laptop screens and batteries
Drive and memory upgrades
Overheating and shutdowns
Computers that won’t start
Slow machines that still have life in them

Good to know

Bad liquid damage sometimes isn’t worth repairing. I’ll tell you.
If a part has to be ordered, it can take a little longer.
Phone and tablet repairs are quoted for the job.

Questions people ask me

How much does a repair cost?: The diagnosis is free. Hands-on repair is $149 flat labor, with parts at cost and approved by you before I buy them. If I can’t fix it, you don’t pay for the repair.
Where do I bring it?: To my office in Columbia, Missouri, by appointment, so I’m there and ready for it. Call or book a time first.
How long does it take?: Most ordinary repairs are back in one to two days. If a part has to be ordered or it’s liquid damage, I’ll tell you before going further.
Do you fix Macs, phones and tablets?: Yes: Windows, Mac and Linux computers, plus phones, tablets and other devices. Tell me the device and what it’s doing, and I’ll give you the options and price.
Should I repair an old computer or replace it?: It depends on what failed, the machine and what you use it for. The diagnosis is free, I never mark up hardware, and you’re welcome to buy a replacement anywhere.

Not ready to call? Get my free cheat sheet.

One printable page: what to tell ChatGPT when something breaks, the magic sentence, how to show it your screen, and the scam pop-up rule. I’ll email it to you, plus a few short tips over the next week.

Tell me what it’s doing. Get a straight answer.

Call before you drive over. The diagnosis is free, hands-on repair is $149 flat labor, parts are at cost, and if I can’t fix it, you don’t pay.

Call (573) 687-9015 Book a Columbia drop-off

Rather fix it yourself next time?

I’ll show you how to turn ChatGPT into your personal IT guy: the exact words that get it to walk you through printers, sound, Wi-Fi and scary pop-ups, one step at a time. Eight short lessons. Works with the free ChatGPT app.

Learn how · $27 Try the first lesson free