What I help with
- Laptop screens and batteries
- Drive and memory upgrades
- Overheating and shutdowns
- Computers that won’t start
- Slow machines that still have life in them
Find out what failed before you spend anything.
$149 flat labor · Parts at cost
Bryan Leasure30 years in IT. I do the work.
No repair starts without your approval.
Free diagnosis. Not fixed? You don’t pay.
Calls: 10:00 a.m.–9:00 p.m. Central, Monday–Saturday.
It worked yesterday. Now it won’t turn on, the screen is cracked, or the battery dies in an hour, and you’re wondering whether it’s time to buy a new one.
Bring it to my office in downtown Columbia, Suite 150. The diagnosis is free. You hear what failed, what it costs and whether it’s worth fixing before I touch it, and if it isn’t worth fixing, I’ll tell you. Walk-ins are welcome 8:00 a.m.–5:00 p.m. Central, Monday–Friday (closed major holidays). Call first if you’d like to find out whether remote help could save you the trip.
Free diagnosis. $149 flat labor. Not fixed? You don’t pay.
Parts at cost with the receipt. I explain the expected timing after diagnosis.
Sound familiar?
You don’t need the technical words. Tell me which of these sounds like your computer, or just describe what it’s doing.
- It won’t turn on
- No lights, no fan, a black screen, or a quick flash and then nothing.
- It freezes or shuts itself off
- It crashes in the middle of something, gets hot, or turns off with no warning.
- The screen or battery is going
- A cracked or flickering screen, a battery that dies in an hour, or a charger that only works at one angle.
- It’s painfully slow
- Startup takes forever and every click feels like waiting in line.
- You already tried the obvious
- Restarts, another outlet, updates, the manufacturer’s checklist. It’s still not right.
A straight answer, not a parts guess.
The same symptom can come from five different places. My first job is finding the real failure, then telling you honestly whether the repair is worth it.
- STEP 1
Find what actually failed
Power, storage, memory, heat or Windows. I test them together instead of guessing from one error message.
- STEP 2
Give you one price
One flat labor price, $149, plus any parts at cost with the receipt, before any work starts.
- STEP 3
Fix it if it’s worth fixing
Screens, batteries, drives, memory, cooling and startup failures, when the repair makes sense for the machine.
- STEP 4
Tell you when it isn’t
If replacing it is the better deal, I’ll say so and show you specific options at cost. Or buy it anywhere you like.
What I can fix, and what I’ll tell you straight.
The free diagnosis tells us what kind of help you need before you spend anything. If it needs someone other than me, I’ll say so.
Not sure it’s worth fixing? Get a free second opinionGood to know
- Bad liquid damage sometimes isn’t worth repairing. I’ll tell you.
- If a part has to be ordered, it can take a little longer.
- Phone and tablet repairs are quoted for the job.
Questions people ask me
- It won’t turn on. Is it dead?
- Not necessarily. It could be the charger, the battery, the power board or the drive, and each one costs something different to fix. The diagnosis is free, so find out before you replace it.
- Will I get a surprise bill?
- No. You hear what failed and what it costs before any work. Labor is $149 flat, parts are at cost with the receipt, and no repair starts without your approval.
- How much does a repair cost?
- The diagnosis is free. Hands-on repair is $149 flat labor, with parts at cost and approved by you before I buy them. If I can’t fix it, you don’t pay for the repair.
- Where do I bring it?
- Bring it to 33 E Broadway, Suite 150, Columbia, MO 65203. Walk-ins are welcome 8:00 a.m.–5:00 p.m. Central, Monday–Friday (closed major holidays). You can also call or book a drop-off time.
- How long does it take?
- Most drop-off repairs are ready in 24 to 48 hours. If a part has to be ordered or it’s liquid damage, I’ll tell you before going further. If remote help fits, most remote fixes take one 15–30 minute session.
- Do you fix Macs, phones and tablets?
- Yes: Windows, Mac and Linux computers, plus phones, tablets and other devices. Tell me the device and what it’s doing, and I’ll give you the options and price.
- Should I repair an old computer or replace it?
- It depends on what failed, the machine and what you use it for. The diagnosis is free, I never mark up hardware, and you’re welcome to buy a replacement anywhere.
Find out what it needs before deciding what to spend.
Walk-ins are welcome 8:00 a.m.–5:00 p.m. Central, Monday–Friday (closed major holidays). You can also book a drop-off or call to see whether remote help fits. Diagnosis is free, hands-on repair is $149 flat labor, and parts are at cost. If I can’t fix it, you don’t pay.
Not ready to call? Get my free cheat sheet.
The next time the computer acts up, have somewhere to start. My one-page cheat sheet gives you ideas for what to ask ChatGPT, the scam pop-up rule, and when to bring me in. I’ll email it to you, plus a few short tips over the next week.
For the everyday computer jobs you’d like handled.
A setting you can’t find. A folder that needs sorting. Once your computer is working and online, ChatGPT can do the clicking in the apps you allow. I’ll show you the setup, what to ask and how to stay in charge. You can even send jobs from your phone while your computer stays awake and connected.
Show me how · $27 Want me to set it up for you?
The course is one payment. A paid ChatGPT plan is separate. Personal setup is a separate service, quoted first.