What I fix
- Documents, photos and personal folders
- Bookmarks and account setup
- Email, printer and scanner setup
- Windows, Mac and Linux
- Backup setup and wiping the old computer
New computer? Move what matters and check it works.
The new computer has been sitting in the box for a week. Because once you open it, you have to move everything, and you just know something is going to get lost.
I’ll move your files, set up your email, programs and printer, and check that your everyday stuff works before the old computer goes anywhere.
Full setup and transfer are $199 flat. Nothing gets erased until it’s checked.
Choosing and ordering included if you want. Buy the computer anywhere; I never mark up hardware.
I’m Bryan Leasure. 30 years in IT. I answer the phone and I do the work, for people anywhere in the U.S.
Sound familiar?
You don’t need the technical words. Tell me which of these sounds like your computer, or just describe what it’s doing.
- You don’t know which one to buy
- Six laptops that look the same, with prices $400 apart. You just want one that does what you need.
- Everything is on the old computer
- Documents, photos, bookmarks, email and years of folders, and you’re scared of missing something.
- Your programs don’t copy over
- The new computer needs the programs installed fresh, with the right sign-ins and licenses. Not a blind copy of the old one.
- The new one won’t stop asking questions
- Microsoft accounts, cloud backup, trial software, privacy choices, updates. The first start is a maze.
- The printer and email have to work too
- It isn’t finished when the desktop appears. It’s finished when you can print and your email opens.
- Several people used the old computer
- Different people’s files, browsers and documents need sorting before everything lands in one pile.
Set up around what you actually do every day.
We start with what you don’t want to lose: your folders, your programs, your email, your bookmarks and your printer.
- STEP 1
Pick the right machine
I recommend two or three specific computers for your budget and what you do. I can order it at cost with the receipt (I never mark up hardware), or you buy it anywhere. Choosing, ordering, setup and transfer are $199 flat.
- STEP 2
Make a list of what matters
Files, programs, email, bookmarks, printers and special settings: we find where they all live before anything moves.
- STEP 3
Set up the new one cleanly
Updates, privacy choices, accounts and backups, with the junk software removed, before it becomes your everyday computer.
- STEP 4
Move your files and check them
Files are copied and opened in their new home, instead of trusting one “transfer everything” button.
- STEP 5
Test your real routine
Email opens, bookmarks are there, the printer prints, and your important programs launch before the old computer is retired.
Nothing gets erased until the move is checked.
The free diagnosis tells us what kind of help you need before you spend anything. If it needs someone other than me, I’ll say so.
Still deciding whether to buy? Get a free second opinionGood to know
- Programs may need your license or account sign-in.
- Some very old programs won’t run on a new system. I’ll find you an alternative.
- A failing old drive can turn into a recovery job.
Questions people ask me
- What if I only need one thing fixed on the new computer?
- A single problem, like email or the printer, can be a $99 remote fix. The complete setup and transfer is $199. I’ll tell you which one you need before you approve anything.
- Can you make it exactly like the old one?
- Your files, bookmarks, email, printers and many settings can move. Programs usually need to be installed fresh, which is a good thing, because it leaves the old problems behind.
- Do you sell computers?
- I’ll recommend one and order it for you at cost with the receipt, or you can buy it anywhere. The setup is the same either way, and I never mark up hardware. Choosing, ordering, full setup and transfer together are $199 flat.
- Can setup be done remotely?
- Yes, when both computers work and are online, anywhere in the U.S. If the old drive is failing, getting the files off it may be a separate recovery job. I’ll tell you first.
- When can I get rid of the old computer?
- After your files, programs, email, printer and backup are checked on the new one. Then I can help wipe the old one before it leaves your hands.
Not ready to call? Get my free cheat sheet.
One printable page: what to tell ChatGPT when something breaks, the magic sentence, how to show it your screen, and the scam pop-up rule. I’ll email it to you, plus a few short tips over the next week.
Keep the new computer. Leave the setup headache to me.
Tell me what needs moving. Complete setup and transfer are $199, remote or hands-on, and the old computer stays untouched until everything is checked.
Rather fix it yourself next time?
I’ll show you how to turn ChatGPT into your personal IT guy: the exact words that get it to walk you through printers, sound, Wi-Fi and scary pop-ups, one step at a time. Eight short lessons. Works with the free ChatGPT app.