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Free lesson from ChatGPT IT Guy

The one sentence that turns ChatGPT into a patient IT guy.

Try this the next time your computer acts up. It takes two minutes, and it works with the free ChatGPT app on your computer or phone.

Tell it three things

You don’t need technical words. When you describe a problem to ChatGPT, tell it:

  1. What you were trying to do. “I was trying to print a letter.”
  2. What happened instead. “Nothing came out. It says printer offline.”
  3. What you’re using. “Windows laptop, HP printer.” If you don’t know, say so.

Then add the magic sentence

I’m not technical. Walk me through it one step at a time, and wait for me to say “done” before you give me the next step.

Without it, you usually get a wall of steps. With it, you get one small step, and ChatGPT waits until you’re ready, like a good IT person on the phone.

Try it right now

Open ChatGPT (it’s free at chatgpt.com) and use a real problem. No problems today? Paste this practice one:

I’m on a Windows laptop. I was trying to watch a video on YouTube, but there’s no sound. The volume is turned up. I’m not technical. Walk me through it one step at a time, and wait for me to say “done” before you give me the next step.

You’re done when ChatGPT gives you one first step and waits for you.

If it gives you a long list anyway, just say: “That’s too much. Just give me step one.”