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Managing Your Subscription

Upgrade to Pro, switch between monthly and annual billing, update payment details, or cancel your BrainRoad subscription.

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The Billing Page

Open Billing from the dashboard sidebar (/dashboard/billing). It shows whether you are on the trial or Pro, your trial end date or next renewal, and the actions available on your account. All paid billing runs through Stripe.

  • On the trial, you see a Change Plan card with upgrade options.
  • On Pro, you see a Manage Subscription card that opens the Stripe customer portal.

Upgrading to Pro

Pro is the only paid plan: $29/month or $288/year (see Plans & Pricing). From the Billing page, choose your upgrade option and pick monthly or annual billing in Stripe Checkout.

Upgrades take effect immediately. If your helper was paused because the trial ended, upgrading wakes it automatically, with its existing settings, Brain, files, and review history. If you had stopped your helper yourself, it stays stopped until you start it.

Switching Billing Interval and Payment Methods

Click Manage Subscription on the Billing page to open the Stripe customer portal. From there you can:

  • Switch between monthly and annual billing
  • Update your card
  • View invoices and download receipts
  • Cancel your subscription

Cancelling Pro

Cancel any time through the Stripe customer portal. When you cancel:

  • Your helper keeps running until the end of the billing period you already paid for.
  • After the period ends, your helper is stopped.
  • Your data and configuration are preserved while stopped, so you can resubscribe and pick up where you left off. If the workspace stays stopped for roughly 30 days without an active subscription, it may be archived (the same retention rule as an expired trial; see What Happens During Your Trial).

If a Payment Fails

If a renewal payment fails, you get a 7-day grace period while Stripe retries and you update your card. During grace, everything keeps working. If payment has not recovered after 7 days, your helper is paused until payment succeeds. When payment recovers, any helper that BrainRoad paused for billing reasons wakes automatically, and you get a confirmation email.